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This is help for you and your staff. Each page starts with what you do and what you’ll see, then the details.

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Find what you need

Getting started

Sign in for the first time and find your way around.

Campaigns

Mail letters or postcards, get spreadsheets, or sync ad audiences.

Mailing options

Who prints and mails your letters and postcards, and who pays.

Your clients

Keep a list of your own clients and send them letters.

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How to get help

You can reach a real person three ways:
  • Email support@outboundlegal.com.
  • Reply to any email from us.
  • Use the Support page in the app. Click your name at the bottom of the sidebar, then Support. Fill in a subject and message and click Send Message.
We usually answer within one business day.
When you write, tell us the email address you sign in with and the page you were on. A screenshot helps too.

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Some features are early access

A few features are turned on one account at a time while we finish them. Those pages say Early access at the top. If you don’t see a feature in your app, email us and we’ll turn it on or tell you when it’s coming.

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For developers

If someone at your firm is connecting OutboundLegal to Zapier, your case system or another tool, send them to the API tab.