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You’ve just been given access to Outbound Legal. This page walks you through signing in, what you’ll see first, and how to reach us.

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Sign in for the first time

  1. Look for an invitation email from Outbound Legal.
  2. Click the link in the email. It opens the app and takes you to Settings → Password.
  3. Choose a password (at least 6 characters), type it again to confirm, and click Update Password.
  4. From now on, sign in at the Sign in page with your email address and that password.
If the link says “That link is invalid or has expired,” use Forgot Password? on the sign-in page (below), or ask us for a new invitation.

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Forgot your password

  1. On the Sign in page, click Forgot Password?.
  2. Enter your email address and click Reset Password.
  3. Check your inbox for a link to reset your password.
  4. Click the link, enter a new password twice, and save.
  5. Sign in again with the new password.

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The home page

After you sign in you land on Home. At the top are three numbers:
  • Jurisdictions — how many counties you currently subscribe to.
  • Active Campaigns — how many of your campaigns are turned on.
  • Prospects (30 days) — how many new prospects arrived across your counties in the last 30 days.
Below that is one card per county. Each card shows that county’s prospects from the last 30 days, its active campaigns, and when a campaign last ran there. Click a card to open that county’s prospect list. If any of your county subscriptions have ended, you’ll also see Archived jurisdictions at the bottom. Click it to expand the list. See Counties and prospects for what “archived” means.

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The sidebar

The menu on the left is how you move around the app.
  • Home — the page described above.
  • Jurisdictions — your counties.
    • All Jurisdictions — one prospect list across every county you have.
    • One entry per county you subscribe to.
    • Add Jurisdiction — ask us to add a county.
    • Archived — counties whose subscription has ended (only shown if you have any).
  • Marketing — everything to do with outreach.
    • Campaigns — create and manage your campaigns.
    • Reports — see what each campaign sent, and download letter files.
    • Templates — upload your letter and postcard templates.
    • Filters — save rules that pick which prospects a campaign targets.
    • Campaign Scheduler — set when your campaigns run.
    • Clients and Client letters — your own client list, and letters to it (early access). See Your clients.
Some accounts see extra items, such as Call Tracking or Letter Generator. These appear only when they’re turned on for your account. At the bottom of the sidebar is your name. Click it to open a menu with Settings, Support, Product Updates, and Log out.

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Getting help

You can reach us three ways:
  • Reply to any email from us. Replies reach a real person.
  • Email support@outboundlegal.com.
  • Use the Support page. Click your name at the bottom of the sidebar, then Support. Fill in a subject and message and click Send Message.
We usually answer within one business day.